Contact Us
Whether you've spotted something on bigdata-madesimple.com that needs a second look, want to ask about how we rank Canadian online casinos, or simply have feedback on a review, this is the right place to start. We read every message that comes through and use them to keep our coverage accurate and useful for players across every province.
What we can help with
Online Casino is an independent research and comparison site, not a casino, so we can't process deposits, withdrawals or account issues on any operator's behalf. What we can do is help with:
- Questions about how a specific casino was rated or where it sits in our comparison tables
- Corrections — a bonus term that's changed, a payment method that's been removed, a licence detail that's out of date
- Feedback on the site itself: broken links, unclear explanations, missing information
- General queries about how online casinos work in Canada, including bonuses, payments and game selection
- Media, partnership or data-source enquiries related to our reviews
Before you get in touch
A lot of common questions are already answered elsewhere on the site, so you might find what you need faster there:
- If your question is about a casino account, deposit, withdrawal or bonus you've already claimed, contact that operator's own support team directly — we don't have access to player accounts.
- If you're concerned about your gambling habits or want tools and resources for staying in control, our Responsible Gambling page covers this in detail.
- If you want to understand how this site operates, including our affiliate relationships and editorial approach, see About Us.
- For questions about how the site's content and services may be used, our Terms and Conditions page sets out the details.
How we handle enquiries
When you contact us, tell us as much as you can up front — the casino name, the page you were reading, and what you noticed or want to know. This helps us respond properly the first time rather than going back and forth. We don't offer live chat or phone support; enquiries are handled by our editorial team as they come in, and we prioritise corrections and safety-related messages first.
We won't ask you for account passwords, deposit details or payment information of any kind, and you should never share these with us or with anyone claiming to represent bigdata-madesimple.com.
A note on independence
Online Casino may earn a commission when readers sign up with a casino through links on this site. That relationship never decides which operators we cover, how we rate them, or how we answer your questions. If you write in pointing out that a brand's offer or terms have changed, we'll check it against the operator directly and update the page — that applies to every casino we list, including those at the top of our rankings.
Get in touch
Use the contact details or form provided on this page to send your message. We aim to review and respond to enquiries as promptly as our small editorial team allows, though response times can vary depending on volume.