Banking / Finance

Customer engagement in the age of digital: Challenges and trends [Survey 2018]

The banking and payments landscape is fast evolving. With the emergence of digital banking and fintech, the sector is facing a massive shift in the way people bank.

Changes in consumer behavior, disruptive technology, competition from non-banks, compliance pressure, legacy systems and processes have all contributed to this shift.  There are plenty of surveys out there that focus on what customers expect from their banks. However, the number of surveys that focus on Financial Institutions, their systems and the hurdles they face, are few and far between. This survey hopes to fill this gap.

Big Data Made Simple, is a leading tech portal, in the big data, BI, AI & ML and Data Science space. This initiative is part of our annual Big Data Tech & Analytics Survey, 2018. Through the survey, we aim to identify the factors that drive and impact customer engagement in the payments and cards business. We’ve designed the questions around the challenges that plague the industry. Your participation will help us map the challenges to the best solutions. The results of the survey will be published in a few weeks, we look forward to your submission!

  1. Brianna Shipper 5 months ago

    Excellent beat ! I would like to apprentice while you amend your web site, how can i subscribe for a blog website? The account aided me a acceptable deal. I had been tiny bit acquainted of this your broadcast offered bright clear concept

  2. Deja Heimbigner 5 months ago

    I together with my buddies have been analyzing the great guidelines found on your web site while quickly got an awful feeling I never expressed respect to the web blog owner for them. My young men appeared to be joyful to learn them and have in effect absolutely been enjoying those things. We appreciate you being simply accommodating as well as for deciding on such superb areas most people are really wanting to be aware of. My very own sincere apologies for not expressing appreciation to sooner.

  3. manicure 2 months ago

    Ahaa, its fastidious conversation on the topic of this article at this place at this
    web site, I have read all that, so now me also commenting at this place.

  4. minecraft 4 weeks ago

    Appreciate the recommendation. Let me try it out.

  5. minecraft 3 weeks ago

    Wonderful post! We will be linking to this great post on our site.
    Keep up the great writing.

Leave a Comment

Your email address will not be published.

You may also like

Pin It on Pinterest