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Big Data, Virtualization, Omni-Channel Will Be Big in 2014

Consolidation was the keyword for the North American telecom market in 2013. The year saw T-Mobile USA merge with MetroPCS (while retaining both brands) and SoftBank complete its acquisition of Sprint. In fact, it’s estimated that in North America, 24 million wireless subscribers migrated to a different carrier in 2013 due to M&A activity.

So what’s the outlook for the coming year? “No man is an island,” said English poet John Donne a few hundred years ago. He was speaking about humanity, of course, but his words apply to service providers and the telecommunications market in 2014.

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