Retail / eCom

6 Things Customers Want from Retail Stores and How You Can Deliver

Thanks to eCommerce, mCommerce, big data and more, the world of retail is changing—perhaps faster than at any time in history. How can a small retailer keep up? Start by digesting Retail Rebooted, a new report on retail trends from JWT: True, the report focuses on larger retail chains and while many of the things they’re doing aren’t (or aren’t yet) practical or affordable for small retailers, there is still a lot to learn. You’ll want to pore over the massive report yourself, but here are some of the key takeaways.

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