Whether our designation reads ‘Manager’ or not, each one of us has to play the role at various times during our work tenure. Management is such an integral part of any work itself that it is present everywhere-inside as well as outside the workplace.
But often wrongly interpreted, management is nothing about forcing the employees to work harder or in a particular fashion. The true meaning of management is to empower your team so they are self-motivated and self-driven to yield productive results.
While there is no book that can define the absolute correct methods of management, the trial and error methods over a period of time have proven a few strategies that are bound to be effective in performance.
Follow these 10 strategies for effective performance management and see your team achieving some outstanding business results, as talked about in the next section.
1. Ask for your employees’ opinion
When you ask for your employees’ opinion, you show that you care. Moreover, finding how they would prefer to do a certain thing or what works for them, will not just increase their level of interest in the work itself but will raise their productivity and effectiveness too. And all of this upgrades the business performance directly.
2. Customize the training plans for employees
Remember you cannot treat all your employees alike. It is wise to understand their individual learning styles and then design an exclusive training program accordingly. Every employee has his own strengths, weaknesses, fears, and ideas and it would be wrong to use a ‘one-size-fits-all’ module to train all of them. They all need a different medium and a different dose of encouragement and motivation.
3. Encourage transparency and remember it starts with you
Transparency is an inevitable feature that is compelling in every relationship whether personal or professional. It is important to remember if you expect transparency at work, it has to start with you. If you misuse important information or lie about something, the first and the most important thing you will lose is the respect of your employees at the workplace.
4. Remember to recognize and reward the exceptional
We all need a pat at the back, irrespective of our age. So remember to recognize and reward the hard work of your employees. Choose an appropriate way to show your encouragement—a bonus, a promotion or even if that means just to appreciate them in the public eye. When you do this, you do not just reward one for his or her hard work but encourage others to work hard as well.
5. Remember the 7 Cs of communication
The correct way of communication is half the work done for a good leader. If you wish to have success for your organization, avoid miscommunication, confusion, and inaccuracy. The 7 Cs of communication-clear, correct, concrete, concise, coherent, complete and courteous goes a long way, whether it is one-to-one communication, emails or phone calls. Remember, communicating well with your team helps you create a good equation with them in the long run.
6. Set clear goals
When you set clear goals for your team, you give them a clear sense of direction, encouragement and a sense of teamwork. Having goals that are unclear and ambiguous are not just frustrating for the team but they suck in a lot of energy and breed non-productivity in business performance.
7. Evaluate employees’ knowledge and skill
One of the golden rules of the performance management system is to evaluate one’s employee’s knowledge and skills from time to time. This helps to find out their learning needs and fill any gaps if required. The training programs can thus be specifically designed keeping in minds the needs and requirements of the employees of the organization.
8. Bring consistency in behavior
Consistency has always been an integral part of any success story. It does not just stop at rewarding the right behavior once; it needs to be rewarded consistently. Similarly, unacceptable behavior has to be consistently discouraged.
9. Remember you are ‘the example’
Before you expect anything from your team, remember you are the example they are following! Whether it is the behavior, work ethics or maintaining the quality of work, you have to be their ideal example. So strive to be perfect (in front of your team) if you are looking for perfection.
10. Create career opportunities for your employees
When you offer the required training to your employees so they can move ahead in their career or create job profiles that require such trained employees, you create opportunities for your employees and give them a chance to climb up the career ladder.
While the above-mentioned strategies are nothing like strict instructions, incorporating these basic principles that form a part of any healthy performance-oriented workplace is known to bring improvement in the business performance.