Verizon Communications on Wednesday published a so-called transparency report describing when and why it receives requests for customer data, like phone records or emails, from law enforcement and government agencies.
Verizon is the first major phone carrier to publish a report of this kind — other carriers, like AT&T, Sprint and T-Mobile US, have yet to take a similar step. Late last year, some activist shareholders of Verizon demanded that the company publish transparency reports to retain the trust of its customers. Several big technology companies, including Facebook, Apple and Google, have already published such reports.
“While we have a legal obligation to provide customer information to law enforcement in response to lawful demands, we take seriously our duty to provide such information only when authorized by law,” said Randal Milch, general counsel for Verizon, in a blog post about the report. “Our dedicated teams carefully review each demand and reject those that fail to comply with the law.”