Telecommunications

Big Data is helping us become proactive: Thomas

05th Dec `13, 09:56 PM in Telecommunications

Bangalore: Over the last decade, Indian telecom firms such as Bharti Airtel Ltd, Vodafone India Ltd and Idea…

BDMS
Guest Contributor
 

Bangalore: Over the last decade, Indian telecom firms such as Bharti Airtel Ltd, Vodafone India Ltd and Idea Cellular Ltd have undergone massive transitions in terms of technology in a hyper-competitive market. Airtel also showed the way in the world of outsourcing in 2004 when it signed its landmark contract with International Business Machines Corp. (IBM) that paved the way for other telecom firms such as Vodafone to sign similar software services contracts. In 2011, Vodafone renewed its outsourcing contract with IBM in a deal pegged at about $1 billion. In an interview, Vodafone India’s chief information officer (CIO) Anthony Thomas spoke about the role IT has played in the company’s evolution over the last decade, what prompted Vodafone to try outsourcing and the biggest challenges the company is now facing.

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